Intelligent Direct-to-Patient Platform for Specialty Pharmacy
Direct-to-patient platform combining fulfillment, adherence, and engagement for a specialty therapy.
The problem
A specialty pharma customer needed a direct-to-patient dispense and engagement platform — integrated with the hub, the manufacturer, and the dispense partner — and audit-grade by default.
How we engineered it
- 1Engineered the dispense and fulfillment workflow with audit trails on every state transition
- 2Built the patient engagement layer with consented channel preferences and proactive adherence prompts
- 3Integrated with the hub case-management system and the manufacturer's program platform
- 4Embedded AI copilots into agent workflows for intake and exception handling
What shipped
Measured outcomes from the program — not promises.
What we built it on
The complete case study, including detailed timelines and additional context, is published on the Neutrino site.
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