Creating a Multi-Brand Engagement Hub Using Salesforce Experience Cloud
Multi-brand engagement hub on Experience Cloud with unified identity and content management.
The problem
Each brand was operating its own siloed portal, with duplicated identity, content, and analytics — driving cost up and consistency down.
How we engineered it
- 1Built a unified Salesforce Experience Cloud platform supporting multiple brand frontends
- 2Engineered the identity, consent, and content models to be brand-aware but platform-shared
- 3Embedded analytics across the unified surface
- 4Migrated each brand portal in increments with no user disruption
What shipped
Measured outcomes from the program — not promises.
What we built it on
The complete case study, including detailed timelines and additional context, is published on the Neutrino site.
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